Privacy Policy

Last Updated: October 3, 2024

Millenz ("us", "we", or "our") operates the Millenz website and mobile applications (the "Service"). This Privacy Policy explains how we collect, use, and protect your information when you use our Service. By using the Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our Service:

Personal Data: Name, email address, profile photo, and other identifiers you provide when creating an account.

Business Data: For Business Owners, we collect information about your business, such as its name, description, and content you create (vouchers, posts, promotions).

Payment Data: If you purchase a subscription or other services, payment details are processed securely by third-party providers (e.g., Stripe). We do not store full credit card numbers.

User-Generated Content: Posts, comments, messages, and other content you share.

Usage Data: Device information, IP address, browser type, operating system, pages visited, and app usage metrics.

Cookies & Tracking Technologies: On our website, we use cookies and similar technologies to improve your experience.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service
• Process payments and manage subscriptions
• Personalize content and recommendations
• Enable communication between users and businesses
• Monitor usage and prevent abuse or fraudulent activity
• Enforce community guidelines and moderate user-generated content
• Notify you of updates, new features, and important changes

3. Data Retention and Deletion

• We keep your personal and business data only as long as necessary to provide the Service or comply with legal obligations.
• You may request deletion of your account and personal data at any time by submitting a deletion request or contacting us at legal@millenz.com.
• Deleted data may be retained in backup systems for a limited period before being permanently removed.
• Some data may be retained for legal compliance (transaction records for 7 years, fraud prevention data for 2 years).

🔗 Quick Account Deletion

For your convenience, you can request account and data deletion directly through our secure online form:

Request Account Deletion

4. User Rights

Depending on your location, you may have rights under GDPR, CCPA, or other laws. These include the right to:

• Access and receive a copy of your personal data

• Request correction or deletion of your data

• Restrict or object to certain processing

• Withdraw consent (where applicable)

To exercise these rights, please contact us at legal@millenz.com.

5. Sharing of Information

We do not sell or rent your personal data.

We may share data only in these limited cases:

Service Providers: With third-party providers (e.g., AWS for hosting, Stripe for payments, analytics providers) who process data on our behalf.

Legal Requirements: If required by law, regulation, or to protect rights and safety.

Business Transfers: In case of merger, acquisition, or sale of assets.

6. Security of Data

We use industry-standard measures to protect your data, including encryption and secure storage. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. User-Generated Content & Moderation

You are responsible for the content you post. We may review, remove, or block content that violates our community standards or legal obligations. Users can report inappropriate content within the app.

8. Children's Privacy & Age Restrictions

⚠️ Age Requirement: 18 Years and Older

Millenz is a professional business-to-customer engagement platform designed exclusively for adult users. You must be at least 18 years old to create an account and use our Service.

We do not knowingly collect personal data from individuals under 18 years of age. If we become aware that we have collected personal information from someone under 18, we will delete it immediately.

If you believe we have inadvertently collected data from a minor, please contact us at legal@millenz.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Millenz Legal Team

📧 legal@millenz.com