Account & Data Deletion Request
We're sorry to see you go. Your privacy matters to us, and we want to make this process as clear and straightforward as possible.
About Millenz
This deletion process applies to your Millenz account and data across our platform, including the Millenz mobile app available on Google Play Store, our business portal, and all associated services.
How Account Deletion Works
Submit this form with your email address and feedback
Check your email and click the verification link
Our team will review and process your request within 30 business days
You'll receive confirmation once your data has been deleted
What Data Will Be Deleted
- • Your profile information and account details
- • Your booking history and preferences
- • Your voucher and reward history
- • Your event attendance records
- • Your messages and communications
- • Your uploaded photos and content
What Data May Be Retained
- • Transaction records (required for tax and legal compliance) - 7 years
- • Fraud prevention data (anonymized) - 2 years
- • Aggregated analytics data (anonymized) - indefinitely
- • Legal dispute records (if applicable) - until resolution
Consider Account Deactivation Instead
If you just want to stop using Millenz temporarily, you can deactivate your account in the mobile app settings. This preserves your data in case you want to return later.
Need help or have questions? Contact us at support@millenz.com